Create a WhatsApp group, or leave one
Create a group from the session’s number with a name and its first members, or leave a group you no longer need. A group you leave stays read-only.
Before you start · 1 thing · for managersGroups turned on and the session “Working”
Before you start · 1 thing · for managers
Groups turned on and the session “Working”
- You need: Create on the WhatsApp Groups row to create, and Delete to leave
- Groups are turned on for the number, and the session is Working.
Steps
1
To create a group: in Cortex Chat, press the new conversation button, then New group.
2
Type the Group name, add the numbers of its first Members, then press Create group.
The group shows in the Groups tab, with the session’s number as its owner.
3
To leave a group: open its Group info, press Leave group, then Leave.
You can’t undo leaving from Corteksa. To get back in, an admin has to add you, or you use an invite link.
How it works
Any member can leave. You don’t need to be an admin.
After you leave, the chat stays with its history, but it’s read-only. The same happens if another admin removes you from the group.
If something goes wrong
What you see
Why
What to do
The create button is missing
Your level for Create on the groups row is Denied.
Ask for your role to be changed.
A real example
Basma Clinics
The situation
The clinic wants a group for the doctors at its new branch.
What they did
- The supervisor created a “Khobar doctors” group from the management number and added 6 numbers.
The result
The group was ready without a phone, and the management follows it from Cortex Chat.
A made-up company, to show the idea. The numbers are rounded.
Good to know
The name can be up to 100 characters.
You can add up to 256 numbers when you create a group.
Did this guide solve it?
If not, we’ll ask what was missing.