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Every limit for your account, workspace and subscription

One reference for every number in your account, security, team, permissions, auditing, subscription and business hours.

5 min

Account and security

Item
Limit
Verification code
4 digits, valid for 3 minutes
Password
At least 8 characters, with a letter and a number, up to 72 bytes
Name
Up to 255 characters, not empty
Sign-in attempts
20 a minute
Sign-ups
5 a minute
Password reset emails
5 a minute
Code resends
3 a minute
Email change requests
10 a minute
Web session
14 days without use, and 30 days at most
Mobile session
90 days
Profile photo
5 MB
Phone
8 to 15 digits
Home shortcuts
20 units
Support access approval
Once, for up to 8 hours

Workspace

Item
Limit
Deletion delay
30 days
Ownership transfer attempts
5 a minute
Start of the week
Saturday, Sunday or Monday
Saving the wizard’s progress
24 hours
Invitations from the wizard
10

Team and permissions

Item
Limit
Invitation link validity
7 days
Roles per invitation
1 to 10
Teams per member
One team
Pending invitations per email
One
Role name
At least 3 characters
Role changes
10 a minute
Team name
255 characters
Number of members
The workspace’s member limit (contact support to raise it)

Auditing and notifications

Item
Limit
How long audit entries show
3 months
Permanent deletion
After 12 months
Date filter range
366 days
Automation failure notification
Once every 15 minutes per automation

Subscription

Item
Limit
Trial
14 days, or 30 days with a card
Grace period after a failed payment
3 days
Scheduled for deletion
After 90 days without payment
Reminders for a year paid in installments
14 days, 7 days and 1 day before
A payment attempt expires
After 24 hours
Automation counter delay
Up to a minute

Business hours

Item
Limit
Calendars
50 per workspace
Default calendar
One
Ranges per day
6
Holidays
200
Calendar name
100 characters
Call replies
One reply per call, and a 10-minute gap per caller
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